© 2023 by Little Ray. Proudly created with Wix.com

TERMS AND CONDITIONS

Welcome to the Five Little Ducks Terms and Conditions.  These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below.  If you do not agree to be bound by these terms and conditions you may not use or access this website.

 

You must be at least 18 years of age to use our website. By using our website, and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

 

We reserve the right to change these terms and conditions at any time.  Please refer to the latest version when you place your order.  These terms and conditions were last updated 31/03/2019

PRICE 

 

All prices are correct at time of order only.  We reserve the right to change prices without notice.  Prices and promotions shown on the website relate to internet purchases only.

 

All of our prices are in £ Sterling.

 

Prices for items are exclusive of delivery and packaging, unless otherwise stated.  See our Delivery Policy for details of delivery charges.

 

All orders and any offers are subject to availability.

Receipt of an order via our website does not constitute acceptance of an order.  We reserve the right to refuse to supply any particular person or organisation.

 

Whilst we endeavour to ensure that pricing information on our website is accurate, occasionally an error may occur and goods may be mispriced.  If this occurs, we shall not be obliged to supply goods at the incorrect price.

PAYMENT

 

We accept payment by PayPal and most major credit/debit cards. Our checkout page uses a PayPal payment gateway for added security. Once you have clicked the yellow 'check out with PayPal' button, you can choose to either pay by PayPal, by logging in to your existing PayPal account, or it gives you the option to enter your debit or credit card details.

 

Card payments/PayPal transactions will be subject to validation checks and authorisation by the card issuer. We shall not be held responsible for any delay or non-delivery where the card issuer has refused payment to us. 

For security, we cannot accept any payment card details or cash in the post. We do not accept cheques or postal orders as a form of payment for purchases through our online shop. If you wish to discuss any issues relating to payment, then please telephone our Customer Services team on 07843 701263

Five Little Ducks shall retain the property in the products until full payment has been made by you and has been received by us.

 

 

PAYMENT SECURITY

 

We understand just how important online security is to all our customers and therefore take it very seriously. The Five Little Ducks website uses a secure server with SSL encryption technology (Secure Sockets Layer) to provide you with the peace of mind that your transactions are kept private and safe as they travel via the internet. When you are in the checkout section of the website, you should see a solid padlock icon in your browser staus bar. This indicates that you are in a secure area and that your data is being encrypted to keep it safe. Also, when you get to the checkout stage, if you look at our web address in the browser, you will see that the http has been replaced with https in front of the www.fivelittleducks.com address. This is another sign for your peace of mind that you are on a secure site. 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

For security, we cannot accept any payment card details or cash in the post. We do not accept cheques or postal orders as a form of payment for purchases through our online shop. If you wish to discuss any issues relating to payment, then please telephone our Customer Services team on 07843 701263

 

Please be assured that we take all reasonable care to protect your personal details and card details at all times. See our privacy policy for further details.

 

DELIVERY POLICY

 

Our Delivery Service

 

At Five Little Ducks, we understand just how important it is that your gifts arrive on time and in good condition, particularly if they are for a special occasion like a birthday, a Christening, or a new arrival. We endeavour to offer the best level of customer service that we can; which includes dispatching goods promptly and packaging them with care. Obviously, things sometimes happen that are out of our control, but you can be assured that we aim to make the delivery process as smooth as possible, and if a problem does arise then we'll do our best to sort it out for you.

If you wish to send an item to a different delivery address to your billing address, ie. directly to the recipient of the gift, you can use the 'Add a Note' box on the 'My Cart' page to add a short message from yourself to the recipient (eg. Welcome to the World! Love from Jamie and Lizzie xxx) which wil be printed on the delivery note, and you can add a different delivery address within the PayPal checkout section.



Delivery Charges

Orders over £75 (exclusions apply):  FREE Standard UK Delivery*

Orders of £75 and under:  our Standard UK Delivery* charge is £3.95

*Standard UK Delivery excludes deliveries to non-mainland UK, Scottish Highlands and Islands, Isle of Man, Isles of Scilly, Channel Islands, Northern Ireland, BFPO and non-UK overseas addresses. If you wish to check a particular postcode to clarify whether or not it is classed as standard delivery, please email melanie@fivelittleducks.com or telephone Customer Services on 07843 701263.

Free Standard UK Delivery* offer on orders over £75, excludes the value of Gift Vouchers and applies to the outward delivery costs from Five Little Ducks or any third party despatch outlet to the customer. The postage and packaging cost of any returns are to be paid for by the customer, unless the item is faulty (see our Returns Policy). We reserve the right to withdraw this offer at any time.

 

At the checkout: If the total value of items in your basket is over £75, the standard delivery charge will automatically be deducted from the amount to pay.

 

If however, your total order value is £75 or below, or if the Free Standard UK Delivery* offer is not applicable to your order (see exclusions), then please select the appropriate delivery option at the checkout. If the correct delivery option is not selected, we shall endeavour to contact you, as we are unable to process an order without the selection of an appropriate delivery option.

Overseas and BFPO addresses - Unfortunately, we do not ship to non-UK overseas or HM Forces' BFPO addresses.

 

Please Note for all Deliveries: 

 

For most orders, a signature shall be required upon receipt of goods.

Risk in the products passes to the customer once the products have been signed for on delivery. 

 

A telephone number is required at the checkout stage.  This is useful if there is a problem with your order or delivery.  It may be used by either ourselves if we need to contact you about your order, or by the delivery company if they need to get in touch with you with regard to delivering your parcel.  See our Privacy Policy.

 

Delivery Times and Availability

 

All orders are subject to stock availability.

All offers are subject to availability.

 

We endeavour to hold good stock levels and can fulfill the vast majority of orders quickly. However, because the type of gifts we sell are generally not mass-produced, and are often hand-made or hand-finished, some of our items may have a longer delivery time. If this is the case, information about the approximate delivery time will be indicated in the product details.

 

Information about delivery times for made-to-order, personalised, or special order items can be found in the product details for these items. Should you need your order for a specific date that is prior to the estimated delivery date, then please call customer services on 07843 701263, and we can advise whether or not we may be able to expedite the order as best as we can for you; although we cannot guarantee a particular short notice date.

 

If an item is out of stock, it should be indicated as such on the website, but occasionally an item may become out of stock before the website is updated. If an item is temporarily out of stock, it may therefore take a little longer to deliver. If an item you have ordered is temporarily unavailable, we shall attempt to notify you of any delay and let you know when it is expected to arrive. Should you wish to amend or cancel your order because an item is out of stock, then we will be happy to sort this out for you. Otherwise, we shall dispatch your item to you as soon as it arrives in stock.

 

 

Please note: Any date or period for delivery will be considered as a guide only.  Delivery times are subject to stock availability.  Five Little Ducks shall not be held responsible for delays to delivery caused by our suppliers, our delivery provider, adverse weather conditions or environmental circumstances beyond our control, your payment card issuer or any other third party. 

 

 

ENVIRONMENTAL PACKING NOTE

 

As a retailer of children's toys and gifts, we believe it is important to help to protect the planet for our children's future. We therefore try to minimise our impact on the environment, by re-using packaging materials, whilst still taking special care to make sure that your goods reach you in great condition. 

 

We also make a conscious effort to sell toys and gifts that are responsibly packaged. We try to steer clear of over-packaged toys where we can, and aim to use suppliers who are committed to environmental responsibility.

 

 

ORDERING

 

Ordering Online

 

Ordering online is secure, quick and easy.  Just add products to your shopping basket and go to checkout to complete your order.  Receipt of orders are acknowledged by an e-mail, which gives details of your order reference number, and acknowledgement of the products ordered and your delivery address.  Please check all the details on this acknowledgement email and notify us immediately if anything is incorrect.  Please note: This email is an acknowledgement of your order and does not constitute an acceptance of your order.  Acceptance of your order takes place when your goods are dispatched.    

 

When placing an order, you agree that the information you provide is accurate and complete.

 

Order Status: We aim to keep you updated on the status of your order, by emailing you at each significant stage.

 

Goods dispatched: Once we have allocated stock to your order, taken payment, and dispatched your goods, we shall then email you again to let you know that your order is on its way. Whilst most orders are fulfilled straight away, if for some particular reason there is going to be a delay in the dispatch of your order, then we shall let you know as soon as possible and keep you informed on progress. See the section on Delivery Times on our Delivery page.

 

 

Online Security

We understand just how important online security is to all our customers and therefore take it very seriously. The Five Little Ducks website uses a secure server with SSL encryption technology (Secure Sockets Layer) to provide you with the peace of mind that your transactions are kept private and safe as they travel via the internet. When you are in the checkout section of the website, you should see a solid padlock icon in your browser staus bar. This indicates that you are in a secure area and that your data is being encrypted to keep it safe. Also, when you get to the checkout stage, if you look at our web address in the browser, you will see that the http has been replaced with https in front of the www.fivelittleducks.com address. This is another sign for your peace of mind that you are on a secure site. 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Please be assured that we take all reasonable care to protect your personal details and card details at all times. See our privacy policy for further details.

 

 

Telephone Enquiries

 

Whilst we cannot accept orders over the telephone, if you have any questions about our products or an order you have placed, then please call us on 07843 701263. 

 

 

RETURNS POLICY

If you wish to return an item, please email us at melanie@fivelittleducks.com or telephone Customer Services on 07843 701263, for a Return Authorisation Code, BEFORE you return any products to us.  Please include details of the item, your order number and the reason for the return.

Once you have been issued with a return authorisation code, the address to return goods to is:

Five Little Ducks - Returns

Church Street

Baslow

Derbyshire

DE45 1RY

 

We do hope that you will be delighted with your purchase.  If however for any reason you are not completely happy, you can return your item (excludes personalised and special order items) within 28 days of receipt, in its original re-saleable condition and packaging, with any tags or labels still attached, for a full refund of the purchase price (less any outward postage and packaging and/or gift wrapping charges). 

 

Personalised and special order items are made-to-order and therefore cannot be cancelled, exchanged or refunded, (unless you make an error and contact us immediately, preferably by telephone if it is within our opening hours, or by email if not, explaining the mistake and then get a response from us in return that we have not yet commissioned your order. In which case, if we have not yet commissioned your personalised or special order, then we may agree at our discretion, to allow you to amend the details or cancel the order.) 

 

Please note: Any made-to-order, personalised item or special order item, once it has been commissioned, shall not be eligible for an exchange, or refund, unless it is faulty, damaged or incorrect as a result of an error made by ourselves. You are therefore advised to take extra care when specifying names, dates, spellings, colours, sizes, details etc. with any personalised or special order items.

 

With the exception of damaged or faulty goods, returns are sent at your expense and the postage charges are not refundable. Please note that the returned parcel is your responsibility until it reaches us, including any goods damaged in return transit back to ourselves. You may therefore wish to send your parcel by Recorded Delivery and keep a proof of postage, or for more expensive items you are advised to take out additional insurance by using a service such as Special Delivery or Standard Parcel with additional compensation. Please take care when you repackage a product, that you wrap it well and surround it in enough packaging to give it sufficient protection to avoid it getting damaged in the post on its way back to us. Upon receipt, we shall inspect the returned item/s and providing they have a valid Return Authorisation Code issued by Five Little Ducks Customer Services, and are in the original condition that they were sent to you in, and if you are within the terms that entitle you to a refund, we shall arrange to return any sum due to you within 30 days of us receiving the returned item.

Please note: An unwanted item must be returned in perfect re-saleable condition in its original undamaged packaging if a refund is required. 

(If we have wrapped your product in some outer tissue paper, we do understand that you will probably have had to take the tissue paper off to have a look at the item. As such, the outer tissue wrapping does not count as the product's original packaging.)

Many of our toys are made from natural wood and may differ slightly in shade and wood grain appearance or contain ‘knots’ or slight indentations. This should not be considered a fault, but rather as a unique characteristic of a beautiful natural material. We shall not accept goods to be damaged or faulty if the perceived defect is deemed to be a natural characteristic of the wood.

We pride ourselves in selling high quality products and check our products for any signs of fault or damage before they leave our premises. In the unfortunate event that you receive an item that was damaged or faulty at the point of sale, please accept our apologies and email melanie@fivelittleducks.com or telephone our Customer Services team on 07843 701263. If an item is discovered to have been faulty at the point of sale, you shall be entitled to receive a replacement or full refund, provided you have proof of purchase from our site and that the faulty item is returned complete with all its components within 28 days from the original date of purchase, and accompanied by a Return Authorisation Code obtained from Five Little Ducks Customer Services prior to returning the item. Please note: you shall not be entitled to a replacement or refund in respect of fair wear and tear to a product.

 

Your statutory customer rights are not affected by our returns policy.

 

 

SAFETY NOTE

 

We realise that children’s safety is of the utmost importance and we therefore select quality products with safety in mind.  Whilst some items are classified as toys, please note that others, including items of furniture, clothing and decor items are not classified as children's toys.  Products classified as children's toys have passed the required child safety tests, carry the appropriate safety marks, and specify if suitable for a minimum age. 

 

Important: Some toys are classified as unsuitable for children under 36 months, for various reasons, including the presence of small parts.  It is very important that you take note of any minimum age restrictions, read and abide by any safety instructions provided with an item, and retain the information for future reference.  Age restrictions and safety information must be strictly adhered to, but where 'age recommendations' are given, they are suggested only as a guide and will depend upon the ability and limitations of a particular child.  Some items may require parental guidance, have a maximum weight restriction, or be classified for decorative purposes only, and will be indicated as such on the item, the packaging or in the accompanying information.

 

Some of our traditional wooden toys are made from beautiful natural woods by skilled craftsmen.  Whilst all oils, paints, varnishes and finishes are child safe, the toys may go through a natural drying out process over time.  Five Little Ducks cannot be held responsible for any damage or loss caused as a consequence of any oils leaching out of the wood onto another surface.  Please take care where you place any natural wood products, especially on delicate or pale surfaces.

   

Please do not hesitate to e-mail us at melanie@fivelittleducks.com if you have any concerns or queries whatsoever about safety.

       

PRODUCT DESCRIPTIONS, SIZES, COLOURS AND IMAGES

 

All sizes are approximate and intended for guidance only.  

 

We take all reasonable care to ensure that our product descriptions, specifications and associated images are as accurate as possible, but slight variations may occur and colour reproduction is only as accurate as the photographic process, browser software and monitor capabilities will allow.  We therefore cannot be held responsible or liable for any colour differences between the image and the actual product.  We reserve the right to change product descriptions, specifications, images and prices of products and services at any time and without notice.  

 

Many of our toys, gifts, decor and furniture items are made from natural wood and may differ slightly in shade and wood grain appearance, or contain ‘knots’ or slight indentations.  This should not be considered a fault, but rather as a unique characteristic of a beautiful natural material.  We shall not accept goods to be damaged or faulty if the perceived defect is deemed to be a natural characteristic of the wood.  Of course, you are free to return a product which you are not happy with, excluding personalised and special order items, within 28 days of receipt, at your postage and packaging expense, and accompanied by a Return Authorisation Code obtained from Five Little Ducks Customer Services prior to returning the item (see our Returns Policy). Any unwanted item must be returned in perfect re-saleable condition in its original undamaged packaging, if a refund is required.

 

Five Little Ducks shall not be liable for any loss or damage which may arise from the use of suggestions or opinions contained within our product descriptions.

 

 

CUSTOMER SERVICES

At Five Little Ducks we pride ourselves on our levels of customer service and always like to hear from our customers. You can contact us by email, by post, or have a chat with us on the telephone.

 

Our friendly and experienced staff are ready to advise and assist you as much as possible. Our knowledgeable team can answer most questions and can help with suggestions or any specific requirements that you may have. Please feel free to contact us with any enquiries.

 

In the unfortunate event of a problem, please accept our sincere apologies. We shall acknowledge your concern and inform you as to what form of action we shall take. We listen to what you say and try to make improvements where we can, for everyone’s benefit in the future.  Please send us your comments or suggestions.

 

At Five Little Ducks we aim to provide great service and hope that you are very happy with your purchase.  If you can recommend our services or products, then we'd love you to get in touch.  When we hear from one of our customers about a toy or gift that a little-one was absolutely thrilled with, it really does make our day!

 

By email

Our email address is: melanie@fivelittleducks.com

We shall acknowledge your email and try to respond as soon as possible.

 

By telephone

If you wish to speak to someone on the telephone, you can contact our friendly Customer Services team on

07843 701263 (or from outside the UK on +44 7843 701263). 

If there is no-one available to take your call, please leave your name, contact number and a message on our answerphone and we shall get back to you as soon as possible.

 

By post:  

Our address for enquiries is:

Customer Services Team

Five Little Ducks Ltd

Church Street

Baslow

Derbyshire

DE45 1RY

 

 

COMPANY DETAILS

 

Within the material contained on our website and within these terms and conditions, “Five Little Ducks” refers to the company incorporated as Five Little Ducks Limited.

Five Little Ducks Limited is registered in England.  

Company registration number: 5383552

Registered address: Church Cottage, Church Street, Baslow, Derbyshire DE45 1RY

 

 

Disclaimer and Limitations of Liability

 

Five Little Ducks’ total liability for any claim howsoever arising shall not be greater than the price of the products supplied by Five Little Ducks to the customer.  Nor shall Five Little Ducks be held liable for any consequential customer loss howsoever arising.  Access to and use of Five Little Ducks’ website and the sale and purchase of products from our website are governed by our terms and conditions as posted on this site.  By using this website you agree to accept these terms and conditions.  If you do not wish to abide by these terms and conditions, please do not use this site.  

 

Five Little Ducks shall not be held responsible for the content or availability of any off-site pages or any other sites linked to our site.  We accept no liability for the material of any website which is not under the control of Five Little Ducks Limited.  Should you choose to access any third party websites linked to this site, you do so entitely at your own risk.

 

As we are unable to guarantee uninterrupted access to our website, we shall not be held responsible for loss or damage arising as a result of problems with access to our website.

 

This site, including its design, text, descriptions, graphics, images and other material is copyright of Five Little Ducks Limited and its affiliates or content and technology providers.  All rights reserved.  If software owned or operated by third party companies is made available to you, you use this software in accordance with the terms and conditions imposed by the third party provider.

 

You may only reproduce, either electronically or in hard copy print, parts of this site for the sole purpose of placing an order with Five Little Ducks or using the site as a shopping resource. Any other forms of reproduction, republication, modification or distribution of site materials, without prior written permission, is strictly prohibited.

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

 

These terms and conditions do not affect your Statutory Rights.

PRIVACY POLICY

At Five Little Ducks Ltd we are committed to respecting and protecting your data and privacy, and we comply with the General Data Protection Regulation (GDPR) requirements under EU legislation. 

We use the information that we gather from you when you are using our website, to enable us to provide you with good customer service, to process and fulfill your order effectively, to simplify your future shopping experiences with us, or to inform you of the progress of your order, to administer competitions or promotions, to inform you about any of our offers or products which we feel may be of interest to you, or for monitoring the use of the Five Little Ducks site by users. We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may use your personal information without your knowledge or consent where such use is required or permitted by law. 

The information we gather when you place an order will include your name, address, e-mail address, telephone number. We may also note which items you purchase or are interested in, to help us adapt our product range to our customers’ needs. 

We may also share some contact information with third parties, such as our suppliers of personalised items, so that products can be despatched directly from the workshop; or with third party carriers to enable them to deliver your order and to contact you if there is a problem with delivery (i.e. telephone, name and address details).

 

All payment transactions are routed through a secure PayPal payment gateway and so we at Five Little Ducks have no visibility of and keep no record of any complete payment card numbers. 

 

If you wish to unsubscribe from our newsletter, you may do so at any time by following the link on our website. 

 

By using our site, you agree to accept our collection and use of your information as set out in this Privacy Policy. 

You have the right to access any personal information that we hold about you.  For obvious security reasons and for your protection, we may ask for proof of identity before allowing access to your information.

Under the General Data Protection Regulations you have the right by law, under certain circumstances to:

  1. Request access to your personal information, by submitting a data subject access request. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

  2. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

  3. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

  4. Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

  5. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

  6. You are not always entitled to exercise each of these rights. The rights which you are entitled to exercise depend on a number of factors including the lawful basis on which we rely to use your personal data. Therefore, if you make a request to exercise a right which is not available to you, we have the right to decline the request.

  7. If you want us to establish its accuracy or the reason for processing it.

  8. Request the transfer of your personal information to another party.

  9. If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact melanie@fivelittleducks.com in writing.

  10. You have the right to withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact melanie@fivelittleducks.com. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

  11. You also have the right to complain to the Information Commissioner's Office (the "ICO") if you are not satisfied with the way we use your information. You can contact the ICO by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

If you have any comments or questions about our Privacy Policy or the use of your personal data, please e-mail our Customer Services team at melanie@fivelittleducks.com. If you notice any errors in your personal data or wish to let us know of any changes, please inform our Customer Services team so that we have the correct details for you. You have the right to have any errors corrected. 

Any alterations or revisions to our Privacy Policy will be posted on our website.

COOKIES POLICY

 

 

We use cookies to provide the services and features offered on our website, and to improve our user experience.

 

What are cookies?

 

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

Types of cookies we use:

Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

The Five Little Ducks website is hosted on the Wix.com platform. The table below details which cookies Wix places on Wix sites:

Cookie name                                              Life span                      Purpose

svSession                                                    Persistent                     Identifies unique visitors and tracks a visitor’s                                                                                                              sessions on a site

 

hs                                                                Session                          Security

 

XSRF-TOKEN                                            Session                          Security

 

smSession                                                  Persistent (Two weeks) Identifies logged in site members

TSxxxxxxxx (where x is replaced with

a random series of numbers & letters)    Session                          Security

TSxxxxxxxx_d (where x is replaced

with a random series of numbers

and letters)                                                  Session                         Security

RequestID                                                   Session                          Tracks visitor behavior and measures site                                                                                                                    performance

 

COOKIE OPT-OUT AND SETTINGS

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the ICO's Cookies page, available here: ico.org.uk/your-data-matters/online/cookies. To explore what cookie settings are available to you, look in the "preferences" or "options" section of your browser's menu.